Dear customers, we have small groups, so space is limited. Please we ask you to call us as early as possible to ensure space is available on your desired departure date. Usually many clients book about six months or a year in advance.

Call us at +255 789 59 27 00 or Whatsapp number +255 766 15 80 79 to reserve your space.

Trip extensions require additional minimum deposit of 20% of the per person extension price.

Visa and MasterCard are accepted for your trip deposit.

Single accommodations

Each trip has a single accommodation fee for those traveling without a companion. However, if you are traveling alone and would like to share a room, every effort will be made to match you with a roommate. We will invoice you for the single accommodations initially, and delete the charge if you are matched with a roommate.

Booking Conditions

Deposits

A deposit for the appropriate amount is required to reserve your space. This deposit is non-refundable. Visa and MasterCard are accepted! 

Payments

You will be invoiced upon making a reservation and full payment is due 90 days prior to the first land day of the trip. Payment is accepted as follows:

• U.S. Dollar check posted to our office
• Wire transfer to our account at CRDB Bank.

Cancellation and Refunds

Notification of cancellation must be made in writing to Big World Safaris. At the time we receive the cancellation, all your money will be refunded less the following cancellation charges, deducted from the total land only price:

91 days or more before departure: Cancellation fees equal the amount of your deposit less transferring charges

90 to 61 days before departure: 50% of the package price is non-refundable

60 to 46 days before departure: 65% of the package price is non-refundable

45 days or less before departure: 100% of the package price is non-refundable

Within 90 days prior to departure cancellation fees will apply. 

You may be required by the hotels, airlines etc. to pay fees as a result of over and above your land arrangements, due to your cancellation of your original date bookings.

Please note that no partial refunds will be given for unused meals, hotel rooms, airport transfers etc., for any reason whatsoever. Big World Safaris reserves the right to increase the tour price in the event of cost increases due to changes in airfares, currency fluctuations, park fee increases or fuel surcharges. Big World Safaris reserves the right to alter the tour without notice.

Big World Safaris is not responsible for expenses incurred by trip members in preparing for the trip (e.g. visa fees, immunizations, insurance, equipment, etc.) or for any necessary additional travel arrangements should you embark from home before the group.